Appointments

UPDATE FOR ONLINE BOOKING OF APPOINTMENTS

Dear Patients

 

We are very pleased to advise that with effect from the 7th of September, we will be making some GP and adult minor illness appointments available for on-line booking again via the patient app.

 

We need to start with a limited number but  this will increase week by week with an aim to return to the level we had  prior to the Covid 19 lockdown as soon as possible.

 

The appointments will all remain as telephone appointments as instructed by NHS England; however the clinician will bring in any patients who require a face to face assessment and on discussion with the patient.

 

Thank you to all our patients for bearing with us during this unprecedented time.

 

Online booking is also still available for:

 

  • Blood tests in the practice
  • Smear tests in the practice
  • Medication reviews with a member of the pharmacy team by telephone appointment only

 

We would kindly ask that these slots are not booked into for any other reason as we will have to cancel the appointment and advise by text message that it has been cancelled and to phone the practice so our reception team can help.

 

 

 

 

Routine Consultations

To make an appointment to see a doctor or nurse you can book online via the link at the top of this page (requires registration).

You may also telephone 0118 987 4551 or come into the health centre.

In general a GP can only deal with one problem in a standard 10 minute appointment. If a patient needs to discuss more than 1 problem they should book a double appointment to allow time for this. If you have 2 small issues the GP may be able to deal with these in a standard 10 minute appointment but please mention this at the start of your consultation.

When you book you will be asked to state briefly the nature of your appointment to enable us to direct you to the most appropriate member of the health care team.

Telephone Consultations

You can also make an appointment to speak to a doctor or nurse on the phone by calling 0118 987 4551.

Important information for telephone consultations during extended hours

If your telephone appointment is after 6.30pm Monday to Friday or on a Saturday morning and you miss the call, you will not be able to phone the practice back as the switchboard is closed during our extended opening hours so please ensure you are available to take the call. 

Urgent Appointments

If you have an urgent problem you should phone us as early as possible as we always release some appointments for patients who need medical attention on the same day. We ask you not to arrive unannounced at the health centre unless the matter is extremely urgent.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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