IF YOU CANNOT ATTEND AN APPOINTMENT FOR ANY REASON PLEASE INFORM US AT LEAST 24 HOURS BEFORE YOUR APOINTMENT TIME IN ORDER FOR US TO GIVE THE SLOT TO SOMEONE ELSE
The practice has resumed face to face appointments where appropriate. When calling for an appointment, you will be asked if you would prefer a telephone or face to face appointment depending on the nature of the appointment and availability on the day. Exclusions include rashes, coughs and fevers which remain telephone only initially however the clinician will bring in any patients who require a face to face assessment and on discussion with the patient.
There are now a limited number of on-line pre-bookable appointments for each GP.
Thank you to all our patients for bearing with us during this unprecedented time however if you are unable to get through to the practice,
please call NHS 111 for medical advice.
Online booking is also still available for:
- Smear tests in the practice
- Medication reviews with a member of the pharmacy team by telephone appointment only
We would kindly ask that these slots are not booked for any other reason as we will have to rearrange the appointment.
Antenatal appointments can be booked with reception 2 weeks before the appointment is due on 0118 9874551.
Online booking for blood tests is currently suspended due to the global shortage of blood bottles. Essential blood tests will be prioritised. Other blood tests that are delayed will be rescheduled as soon as possible.
Routine Consultations - if patients book a telephone appointment and the GP needs to see a patient face to face, they will arrange this with you.
To make an appointment to see a doctor or nurse you can book online via the link at the top of this page (requires registration). If you cannot see any bookable appointments, this means the slots for the day have already been taken so please log in the following day from 7.45am.
You may also telephone 0118 987 4551. Do not come to the practice to book an appointment.
In general a GP can only deal with one problem in a standard 10 minute appointment. If a patient needs to discuss more than 1 problem they should book a double appointment to allow time for this. If you have 2 small issues the GP may be able to deal with these in a standard 10 minute appointment but please mention this at the start of your consultation.
When you book you will be asked to state briefly the nature of your appointment to enable us to direct you to the most appropriate member of the health care team.
Important information for telephone consultations during extended hours
If your telephone appointment is after 6.30pm Monday to Friday or on a Saturday morning and you miss the call, you will not be able to phone the practice back as the switchboard is closed during our extended opening hours so please ensure you are available to take the call.
If you have an urgent problem you should phone us as early as possible as we always release some appointments for patients who need medical attention on the same day. We ask you not to arrive unannounced at the health centre unless the matter is extremely urgent.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.